We are looking for an Intern Technical Support Engineer to join our dynamic team! This is a fantastic opportunity to start your career in tech support, gain hands-on experience, and work in a collaborative, supportive environment.
— Basic understanding of IT systems and software troubleshooting;
— Familiarity with Windows administration concepts;
— Understanding of basic networking concepts (TCP/IP, firewalls) is an advantage;
— Willingness to learn and develop problem-solving skills;
— Strong written and verbal communication skills in English.
Our selection process includes:
— HR interview;
— Tech interview;
— Final interview with the founders of the company.
— Knowledge of Active Directory fundamentals;
— Detail orientation;
— Excellent problem-solving skills.
— Assist in basic troubleshooting and issue investigation;
— Help monitor system logs and error messages;
— Support software installation and updates;
— Work with engineers to resolve complex issues;
— Document and track support requests;
— Communicate with the team and follow instructions.